Strengthening the company requires setting goals at the individual level, in addition to promoting effective staff training plans. One of the best strategies for your growth and that of the team is to learn business English.

This implies an increase in the skills of employees and a door to the international expansion of the company. Mastering English represents a big step that will also translate into a better quality of life.

Having understanding and awareness when approaching commercial proposals generates true development and the necessary profitability. Know in this guide all the factors involved to achieve these objectives.

Types of business English: formal and informal

Do you speak the same way at work and in your home environment? Maybe yes, but not 100% %. In the business context, it is necessary use formal language, educated, professional and technical that is efficient for the achievement of the goals.

Productivity in the company is achieved through a series of effective strategies, but one of the best is to train the team. Business English is the key to success.

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However, Business English or business English also accepts informalities. It is imminent to identify them and know how to use them. The best way to do this is to learn both forms of communication: formal and informal.

Next, learn the most appropriate communication according to various situations and empower your team to achieve successful international deals.

Formal communication in business English

Formal Business English

Formal business English is widely used to function professionally in the workplace. Its use in conferences, meetings, work projects and commercial agreements is key to the future of the organization.

This communication is very direct and precise, but also formal to avoid cultural misunderstandings. Also, it is important know the vocabulary related to issues concerning work such as: finance, marketing, among others.

It is true that it is more complex than the informal. However, the proper use of this resource is based on mastery of traditional English.

If you don't speak basic English and acquire more skills in fluent and natural conversation, you will have problems with formal English.

Most used formal expressions in business English

Among the most common phrases in formal business English, you will find the following:

  • «I'm sorry, but we need to go back to the drawing board» / «I'm sorry, but we need to start from scratch».

  • «May i suggest something?» / "Could you suggest something?"

  • «Thank you very much for your time» / «Many thanks for your time».

  • «It's been a pleasure to meet you» / «It has been a pleasure to meet you».

Informal Communication in English for Business

Although speaking business English requires proper driving idioms and technicalities, the use of informality is also essential. Informal communication offers a brief, but concise and efficient language.

Business English has two forms of communication, formal and informal. One is very structured and complex, while the other is more friendly, everyday and professional.

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in formality, sentences are more structured and longer, following stricter linguistic rules. However, informal language allows greater openness without falling into disrespect or exaggeration of confidence.

Common expressions in an informal business environment

Now know the phrases used in an informal business environment:

  • "Hey Mark, it's six. How about we call it a day?» / "Hey Mark, it's six o'clock in the evening. What if we stop working today?

  • «This project is a great challenge, but we go the extra mile, no matter what» / «This project is a great challenge, but we try much harder no matter what».

  • «In a nutshell, the informal business English provides a cool work atmosphere» / «In short, informal business English provides a super work atmosphere».

General tips for negotiating in English

In business English it is important to know strategies so that, in a professional and polite way, you can achieve your goals. This is one of the advantages of mastering the language. We tell you.

Business English is a unique opportunity for personal and professional growth. It is the means towards a closer and more effective connection with clients in order to finalize negotiations.

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The formal grammatical structure has, for example, the conditional form that expresses desire and not imposition. Instead of saying “I'll show you the rules” you can say “I'd like to show you a profitable plan” / “I'd like to show you a profitable plan”. Here are some recommendations:

  1. Keep an appropriate tone when speaking in English. Be firm, but not aggressive. Many people are fluent in English, but don't think about how the message is being received.

  2. use the right words, in addition to understanding its various meanings and interpretations, is important when negotiating. And it can mean the difference between a successful deal or returning to the company empty-handed.

  3. Always be respectful and focused, manners must prevail. Orders are not given in this environment, but suggesting and establishing modes of action without aggressiveness provides a healthy and beneficial dynamic.

For example, you can demonstrate what it will bring to both parties by saying: «If we work together, we could benefit from…» / «If we work together, we could benefit from...».

Advantages of specialized business English courses

Courses for Business English

Do you already know all the benefits of implementing specialized courses to learn business English? Mainly, generates a great opportunity to raise the potential of the team.

  • Business English courses provide the team with a tool for their future and that of the company.

  • They are key to improving confidence when speaking, as well as promoting intellectual development.

  • Improves opportunities with a view to job advancement.

  • Less fear of speaking in public reinforcing weaknesses.

  • The team will achieve greater internationalization skills, being the ideal contact to finalize important negotiations in the company.


It is important to have effective instruments that provide solutions to increase business productivity. In this sense, the search for more attractive negotiations, better services or products is not enough.

Instead, raising the level of team development and training them to be better is key to real business growth. Therein lies the boost offered by business English.

You have the advice that English2Go we can provide you. We put at your disposal our seventeen-year history and our experience helping professionals expand their knowledge of English. 

Learn about our services and elevate your team.

You may also be interested in:

English Guide for Engineers 

Improve customer service in English

English in the manufacturing industry

English Courses for Companies

Personalized, with native teachers specialized in technical vocabulary.

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