Over the years, we have witnessed how new technologies have transformed the way companies operate. Specifically, the Artificial Intelligence in Human Resources has had a considerable impact.

In this article, we will explore the role of artificial intelligence in Human Resources, examining the challenges and opportunities presented by this technology. In addition, we will analyze how companies are increasingly adopting it to improve their business plans and promote a healthy work environment and competitive.

The role of artificial intelligence in Human Resources

Artificial Intelligence (AI) is revolutionizing the management of Human Resources and companies that adopt these technologies are obtaining a competitive advantage in the market.

The Work spaces Modern companies are benefiting from AI applications in recruiting, automating processes and improving employee well-being.

In addition, it is driving the need for digital skills for professionals, since they must be trained to handle these new tools and applications.

Artificial Intelligence in Human Resources and work environment

AI can improve the healthy work environment. This thanks to allowing the automation of administrative tasks, which reduces human errors and increases the precision and speed of the processes.

In addition, by using algorithms and machine learning models for personnel selection, objectivity in decision making is increased.

The challenges and opportunities of artificial intelligence

The implementation of Artificial Intelligence in Human Resources can present challenges in terms of training and adaptation of employees to new technologies.

However, it also presents opportunities to improve productivity and process efficiency, as well as for decision-making.

Specific applications of artificial intelligence

AI is being used in a variety of HR applications, some examples are:

  1. Analyze resumes and find the best-suited candidates for a position, which can reduce the time and cost associated with recruiting.
  2. Evaluate the performance of employees and identify areas for improvement in their education and training.
  3. Automation of processes such as payroll management and employee attendance tracking.
  4. Analysis of large amounts of data, such as employee feedback and survey results, to identify trends and patterns in employee behavior and satisfaction.
  5. Dealing with the well-being of employees through chatbots and virtual assistants that can provide emotional and psychological support in stressful situations.

In conclusion, AI is having a significant impact in the area of Human Resources, and companies are increasingly adopting this technology to improve their business plans. As technology continues to advance and AI becomes more sophisticated, it is likely that we will continue to see more applications in the human resources arena.


  • Phoeve, V. Moore. (2019). Work in the data age. open mind.
  • Torres-López, Surayne, Lugo-García, José Alejandro, Piñero-Pérez, Pedro Yobanis, Torres-Quiñones, Karina Mileisis, Perdomo-Alonso, Aymé, Cuza-García, Betsy, & Aldana-Cuza, Miroslava Lázara. (2014). Formal and artificial intelligence techniques for the management of human resources in IT projects. Cuban Journal of Informatics Sciences, 8(3), 43-55.

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